Subscriptions
Manage your Nello subscriptions with ease! Find answers to common questions about starting, modifying, or pausing your regular orders of calm.
How does Subscribe & Save work?
Subscribe and Save is our way of making your wellness routine easier (and cheaper!). When you choose this option at checkout, you'll save 20% on every order, which is automatically sent to you every 30 days. Once you subscribe, a new order is created
How do I cancel, skip, or edit my subscription?
Managing your subscription is super easy! Here's how:. Step 1: Log in to your account. Step 2: Make your changes. Once you're in, you'll see your active subscriptions. From here, you can edit literally anything:. Step 3: To cancel (if you need to). T
I forgot to cancel my subscription. Can I get a refund?
We understand that life gets busy and things slip through the cracks, but unfortunately, we can't issue refunds for subscriptions that weren't canceled in time. When you signed up for Subscribe and Save on our website, you agreed to automatic monthly
I can't log in to my Nello account!
If you are having trouble logging into your Nello account, it is probably due to one of the following reasons:. If you are having trouble retrieving the code to sign in to your account, please check your spam or promotions folder in your email, as th