All articles
Amazon Orders
I bought Nello on Amazon but something’s wrong - what now?
If you purchased Nello directly from our Amazon store and something is not right with your order, we're here to help!. Please email our support team at [email protected] and include the following:. Providing these details will help us investigat
Can I receive a replacement for a faulty or incorrect product? (Amazon Orders)
If you ordered Nello through Amazon and received a damaged or incorrect item, your replacement will need to be processed through Amazon. Simply log into your Amazon account, go to your order history, find the Nello item in question, and select “Retur
How can I resolve receiving the wrong product or incomplete order? (Amazon Orders)
If your Nello order from Amazon was incorrect or missing items, you’ll need to resolve the issue directly through your Amazon account. Head to your order history, locate the Nello item, and select “Return or Replace Items.” From there, follow Amazon’