How can I resolve receiving the wrong product or incomplete order? (Website Orders)Updated 2 months ago
If you placed your order on our website at drinknello.com and received the wrong item or your package was missing something, we’re here to help. Please send an email to [email protected] with your full name, order number, shipping address, a brief description of the issue, and clear photos of the product(s) received, as well as the shipping label. Our team will review your request and make the necessary adjustments as quickly as possible. We appreciate your patience and are committed to ensuring you get the correct order.