What should I do if my order is marked as delivered but I have not received it?Updated 2 months ago

If your order is marked as delivered but you have not received it, please follow these steps:

1. Check around your home thoroughly, including front porch, side door, back porch, garage area, bushes, and mailbox for the package. It might be hidden or accidentally placed in an unexpected spot.
2. Speak with your neighbors to see if the package was mistakenly delivered to them.
3. We recommend waiting 3 days, as packages sometimes appear shortly after being marked as delivered.

If you still haven't located your package after following these steps, please contact our support team for further assistance.